2018 EATP Conference Details
10 Ag. Nikolaou & Iliou str.
166 71, Athens – Greece
+30 (21) 0891-1100
Meet the BTL Surpass Team
We look forward to seeing you at EATP 2018. Below you can get to know the BTL Surpass team members that will be representing us in Athens before arriving at the stand.
Let us know if you would like to arrange a private meeting at the conference
You can get in touch using our contact form to ask us any questions about Surpass: The Assessment Platform.
Keith Myers, CEO
Talk to me about: Strategic Partnerships | Business Growth with Surpass
Keith has overseen the growth of BTL Group Ltd. (including BTL Surpass) since his arrival in 2000, successfully building a strong, talented workforce and forging strategic partnerships with high-profile global service providers such as City & Guilds and Prometric.
Under Keith’s leadership, BTL has grown to be one of the most respected technology providers to the assessment sector. In this time the team has expanded from 20 to over 100 employees, with an annual revenue of $8 million, and delivers secure tests and examinations in over 110 countries via Surpass: The Assessment Platform. As a result of Keith’s commitment, BTL is now a globally trusted provider of secure and reliable software solutions for large scale, high-stakes testing.
Dr. Bob Gomersall, Chairman of BTL Group
A Recognised Authority in Learning and Assessment
Talk to me about: Innovation in learning and assessment
In March 2017, Dr. Bob Gomersall’s contributions to the field of educational assessment were recognised by the community when he was awarded the Lifetime Contribution Award at the first International e-Assessment Awards.
Bob founded BTL in 1985 after recognising the difference a judicious use of technology could make to the way we learn and assess knowledge. Prior to this, he was educated at the universities of Durham and Bristol, and he worked as a theoretical physicist at the Max Planck Institute, Stuttgart. He has taught physics at Manchester Grammar School and Bradford Grammar School, where he was Head of Physics.
He is also Chairman and founder of the Virtual College Group plc and the Advanced Digital Institute. Bob has a particular interest in innovation and formerly chaired the Leeds City Region Business Innovation and Growth Panel.
Jim Crawford, Business Development Director
Talk to me about: Business Processes for CBT | Assessment Technology | Contact Jim
In addition to managing the day-to-day actions of the Business Development Team, Jim works closely with technical departments in BTL, driven by the Surpass Community’s desire for innovation and the integration of new emerging technologies directly into Surpass: The Assessment Platform.
He is also a regular speaker at assessment events with a focus on the international audience.
Jim’s passion for creating better assessments started alongside his career in the education sector, when in 2005 he worked on e-Learning design for some of the world’s most recognizable brands such as HSBC, UNESCO and Boots.
In 2010 he joined BTL’s Content Production team, before later moving into the Service Design Team as the Product Owner responsible for overseeing the design and development of the new SaaS version of Surpass.
Following the release of Surpass as a SAAS product, Jim’s journey through BTL and involvement with the various stages of service involved with Surpass, made him a perfect first point of contact for new prospects, filling a pivotal role in coordinating a variety of teams within BTL, ensuring the product meets the vision of the growing Surpass Community.
Lizzie Anstiss, Business Development Manager
Talk to me about: Product Features | Project Requirements | Contact Lizzie
As Business Development Manager, Lizzie helps organizations that are looking for a new assessment platform to understand how the Surpass solution can meet their requirements and enhance their existing processes.
Lizzie went on to join the Business Development team as a Bid Manager, co-ordinating bids and proposals and working with BTL teams to deliver timely responses to prospective Surpass partners. Managing bids provided Lizzie with detailed knowledge of what organizations look for with a new assessment system, which Lizzie uses to support potential Surpass users through the process of selecting and implementing a new solution.
Will Chadwick, Technical Product Specialist
Talk to me about: Technical requirements and integration | Contact Will
Will joined BTL in 2016, starting as an Assistant Technical Author. After gaining experience in client-facing training sessions and implementation projects, as well as gaining expert knowledge in the Surpass Platform, he now works as part of the Solutions team. In this role, he works closely on the Personalised Assessments project for the Welsh Government, to bring adaptive numeracy and literacy assessments on-screen. He also provides solutions support for the continual improvement of Surpass, and regularly engages with clients to gather requirements and help to integrate Surpass with their current business processes.
Prior to joining BTL, Will gained a degree in English and American Studies from the University of Birmingham and was a Teaching Assistant at the University of Wyoming.
Ian Brumfitt, Senior Account Manager
Talk to me about: Migration | Implementation | Contact Ian
Ian represents our Account Management team and specializes in migration and implementation.
Certified in ITIL and PRINCE2, Ian has managed a multitude of large projects for Surpass Users in the past 10 years. He is currently responsible for managing the strategic partnership between BTL and Prometric, overseeing the migration to Surpass as the primary test driver in their expansive Test Center Network.
Ellen Rutter, Account Manager
Talk to me about: Migration | Implementation | Contact Ellen
Ellen is an Account Manager at BTL, responsible for managing the day-to-day relationships of several awarding organisations. Ellen’s current focus is on supporting a number of customers with their implementation of Surpass, including Trinity College London, Robert Gordon University, Gateway Qualifications and Innovate Awarding. As a product specialist, Ellen enjoys working closely with customers to ensure that they are getting the most out of Surpass. Prior to working in Account Management, Ellen was a Technical Author in BTL’s Documentation and Training Team, taking on lead roles in both the management and delivery of Surpass training sessions and the coordination of Surpass help resources. Before joining BTL, Ellen worked in the Publishing industry for a number of years, managing the editorial process for a portfolio of academic journals.
Jen Warhurst, Account Manager
Talk to me about: Migration | Implementation | Contact Jen
Jen’s current focus at BTL is managing the ongoing improvement of Surpass: The Assessment Platform. She regularly interacts with the wider Surpass Community to understand their immediate needs and consider how future innovations will fit with the evolution of the platform. The improvement programme includes arranging third party integrations, managing collaboration on features between different awarding bodies, developing advanced authoring functionality, and converting the core screens within Surpass to HTML technology. Jen is committed to ensuring this programme delivers an assessment solution that remains at the leading edge, and takes advantage of advancements in technology.
Before joining BTL in 2017, Jen worked as a project manager at the international law firm Eversheds Sutherland, where she gained a qualification in Agile Project Management. She worked on several client-facing implementation projects involving the development of case management systems and commoditising legal processes.
Tim Burnett, Head of Marketing
Talk to me about: Promoting e-Assessment in your organization
In addition to leading the marketing of Surpass for BTL, Tim is an active member of the e-Assessment Association executive board and a member of the conference steering committee for the European Association of Test Publishers.
Tim graduated from Loughborough University in 2000, graduating with a BSc in Industrial Design and a teaching qualification. Tim has kept educational technology at the core of his personal activities and career. Over the years, Tim has worked on a variety of learning and assessment projects with organizations such as the BBC, Channel 4, EON Productions, National Museum of Science & Industry, City & Guilds, as well as Government Education Agencies and several other educational providers.
Throughout this time, best practices in the implementation of education technology have been a key point of interest and engagement for Tim. During his time with BTL, he has worked closely with some of the largest assessment organizations in project management roles, and his excellent rapport with the Surpass Community has made him an obvious choice for point-of-contact at conferences and as the host of Surpass Live webinars.
What Our Clients Say
“BTL is very responsive to inquiries and always willing to discuss alternatives and possible solutions to ensure each Client is provided the necessary features to drive a satisfactory Candidate experience. ”Prometric
“When we saw Surpass we were really excited about it! It was a fully web-based solution. It didn’t require that users install anything on their machines, so that made it much easier to use and all the features were designed to be intuitive. Without any formal training, an item author could go in and start using Surpass to create items. That was really a key reason why we selected BTL. ”The National Board of Medical Examiners (NBME)
“BTL has developed a stable and reliable product that is flexible and easy to use. ”Oxford Cambridge and RSA (OCR)
“BTL are flexible and sensitive to end user needs; they have developed a unique assessment tool in the Advanced Question Type, combining the functionality of word-processing and computational aspects of spread sheeting. BTL works hard to meet the customer's suggested improvements and changes and can be relied upon to work with both customer and end-user feedback to improve the product.”The Institute of Chartered Accountants in England and Wales (ICAEW)
“Our external members benefit by having a tool that gives them the ability to see the item online, to be able to get real-time updates on how that item is progressing through the life cycle, along with being able to see how the item would be rendered and seen by the examinee when they would take that particular exam. So, it’s extremely important for them to be able to see how that item that they are creating would be seen. ”The National Board of Medical Examiners (NBME)
“Helpdesk is good at responding and support is second to none if issues arise.”Robert Gordon University
“The system itself looks good and is intuitive to use, especially in comparison to other systems I have seen.”The Royal College of Pediatrics and Child Health (RCPCH)
“Always available by call or email and genuinely provide quick support which was particularly helpful when I first moved into my current role.”SkillsFirst
“We collaborate on many levels, whether that be them providing us with information to help train our users, or adding new features to Surpass to support the unique requirements of new clients that want to work NBME. That collaboration is ongoing and we’re constantly feeding more information back to BTL, so they can improve our products to better meet our current and future client needs.”The National Board of Medical Examiners (NBME)
“Offers a coherent one-stop-shop provision for assessment purposes allowing for a manageable interface for both center needs and system users. ”Scottish Qualifications Authority (SQA)
“They involve the user much more than other suppliers. It gives us the opportunity to give feedback on developments in a very early stage.”Windesheim University of Applied Sciences
“Good product - the best on the market, innovative - willing and able to try new things and push the envelope of what the product can do, customer focussed developments - responsive to customer needs.”Assessment and Qualifications Alliance (AQA)
“The APIs are vital for us to be able to integrate with our downstream legacy systems. It provides a high-level of security, it reduces the manual work needed to get information in and out of the systems, and we wouldn’t be able to do all of our processes and administer an exam without having an API integration with our systems. ”The National Board of Medical Examiners (NBME)