2019 EATP Conference Details

September 25-27


Calle del Poeta Joan Maragall, 43
+34 915 67 50 00

Schedule your demo of Surpass: The Assessment Platform

If you would like to take advantage of a one-to-one meeting with a member of the BTL Surpass team, or should you have any questions to ask before meeting us on the stand, please use our contact form at the bottom of this page  and we’ll be in touch.

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Meet the BTL Surpass Team

We look forward to seeing you at EATP 2019. You can get to know the BTL Surpass team members that will be representing us in Madrid by reading their short bios below.

Let us know if you would like to arrange a private meeting at the conference
You can get in touch using our contact form to ask us any questions about Surpass: The Assessment Platform.


Come and join us at these sessions:

Simon Trevers, Lead Solutions Architect, will be hosting the Peas in a Pod discussion “Best Practice with BYOD in High-Stakes Summative Assessment”

Bring Your Own Device (BYOD) has the potential to overcome a key barrier in the global upscaling of e-Assessment. In some scenarios, it can be a real game-changer, but it’s not perfect. With every year we take a step forward, but we need to learn from our experiences and share them with others. This will be an extremely useful session to connect those that have already used BYOD for high-stakes delivery with those that are thinking about it as a solution to their scaling problems. In this session, we will discuss lessons learned from hardware, software, and connectivity successes and failures. We’ll also explore the processes used by delegates for candidate communication, test day problem solving, and the mitigation of risks associated with malpractice. Following this session, we hope to have a better understanding of the approach and ideas we can all take back to our businesses to improve our use of BYOD as an assessment strategy. This informal discussion is designed to give each delegate a platform to share and learn so that as an industry we can move forward with confidence together.

Richard London, Head of Design and User Experience, will present as part of the Ignite Sessions on the topic of “The Democratisation of the User Experience”

Why do we spend so much money, time and effort building products for users, but we seldom involve them in the creation? It’s very easy to let personal bias get in the way of real user feedback, and when we do finally involve the user, we take their opinion with a ‘pinch of salt’. We often end up with a list of improvements/’phase two’ features that sit in a backlog. There’s a User Experience (UX) revolution underway, and the assessment sector needs to start listening to the voice of the user. They need to be involved from the start, and in every step of the journey. They need to have a voice, a vote, a say and that feedback needs to carry weight in your design. User experience or universal design isn’t a black box that we feed requirements into and designs come out, it’s a team game. In this session we’ll provide three top tips on how everyone can start to rethink the way they consider UX, how users are part of this, and how it doesn’t need to cost the earth. We’ll present ideas on the future role of the user in product and service design and development that everyone at EATP can take back to their teams.

We also recommend the following presentations featuring members of the Surpass Community:

  • A Case Study: Reducing Risk by Converting a Large Paper-Based Exam to CBT with CFA Institute & Prometric
  • Adaptive and the Personalization of Education Assessment: Validity from User Perspectives with AlphaPlus
  • Adaptive National Testing of Schoolchildren in Wales – One Full Year of Test Operations, an Update with AlphaPlus
  • So You Are Thinking of Going BYOD? with CPA Canada
  • The Challenges and Opportunities of Including Animated Items in Licensure Examinations: Insights with Prometric
  • Two Heads Are Better Than One – How Can We Improve This Test? with telc English Language Testings
  • Identifying the Task Analysis of Best Fit – Part II with Prometric
Keith Myers
Keith Myers, CEO

Talk to me about: Strategic Partnerships | Business Growth with Surpass

Keith has overseen the growth of BTL Group Ltd. (including BTL Surpass) since his arrival in 2000, successfully building a strong, talented workforce and forging strategic partnerships with high-profile global service providers such as City & Guilds and Prometric.

Under Keith’s leadership, BTL has grown to be one of the most respected technology providers to the assessment sector. In this time the team has expanded from 20 to over 100 employees, with an annual revenue of $8 million, and delivers secure tests and examinations in over 110 countries via Surpass: The Assessment Platform. As a result of Keith’s commitment, BTL is now a globally trusted provider of secure and reliable software solutions for large scale, high-stakes testing.

Simon Trevers
Simon Trevers, Lead Solutions Architect Contact Simon


A Recognised Authority in Learning and Assessment
Talk to me about: Technical Requirements | Integration

Simon has worked in the educational and assessment technology industry for more than 12 years and has a wealth of experience in designing and delivering a diverse range of interactive learning platforms, VLE, educational data management and online assessment services for customers across the UK and overseas.

Simon joined BTL in 2017 as Lead Solutions Architect and has been focused for the last year on working closely with a number of customers to ensure a steady transition from Surpass 11 to Surpass 12. Simon enjoys working alongside customers to understand their business needs and operational requirements, in order to deliver the most appropriate solutions for each organization. Prior to working in the educational and assessment industry, Simon was involved in healthcare communications technology for almost 10 years, delivering services to hospitals in the UK, US, and the Netherlands.

Having graduated from The University of Reading with a degree in Geography, Simon’s more recent professional qualifications include an ITIL Foundation Certificate in IT Service Management (2017) and he is also a Certified Scrum Product Owner (2016).

Join Simon for his “Peas in a Pod Discussion”: Best Practice with BYOD in High-Stakes Summative Assessment
Find out more at eatpconference.eu.com

Jim Crawford
Jim Crawford, Business Development Director

Talk to me about: Business Processes for CBT | Assessment Technology | Contact Jim

In addition to managing the day-to-day actions of the Business Development Team, Jim works closely with technical departments in BTL, driven by the Surpass Community’s desire for innovation and the integration of new emerging technologies directly into Surpass: The Assessment Platform.
He is also a regular speaker at assessment events with a focus on the international audience.
Jim’s passion for creating better assessments started alongside his career in the education sector, when in 2005 he worked on e-Learning design for some of the world’s most recognizable brands such as HSBC, UNESCO and Boots.
In 2010 he joined BTL’s Content Production team, before later moving into the Service Design Team as the Product Owner responsible for overseeing the design and development of the new SaaS version of Surpass.
Following the release of Surpass as a SAAS product, Jim’s journey through BTL and involvement with the various stages of service involved with Surpass, made him a perfect first point of contact for new prospects, filling a pivotal role in coordinating a variety of teams within BTL, ensuring the product meets the vision of the growing Surpass Community.

Lizzie Anstiss
Lizzie Anstiss, Business Development Manager

Talk to me about: Product Features | Project Requirements | Contact Lizzie

As Business Development Manager, Lizzie helps organizations that are looking for a new assessment platform to understand how the Surpass solution can meet their requirements and enhance their existing processes.

Lizzie joined BTL in 2015 after completing her Master’s degree at Leeds Beckett University, and was part of the BTL Surpass Documentation and Training Team until 2017. In this role, Lizzie took responsibility for co-ordinating and delivering training to the Surpass community, providing her with excellent Surpass product knowledge and a good understanding of client requirements when moving to Surpass.


Lizzie went on to join the Business Development team as a Bid Manager, co-ordinating bids and proposals and working with BTL teams to deliver timely responses to prospective Surpass partners. Managing bids provided Lizzie with detailed knowledge of what organizations look for with a new assessment system, which Lizzie uses to support potential Surpass users through the process of selecting and implementing a new solution.

Richard London (Head of Design)
Richard London, Head of Design and UX

Talk to me about: User Experience | Requirement Gathering Contact Richard

Richard began his career in the assessment industry in 2005 as a multimedia designer for BTL. He was promoted to Head of Design in 2015, and under his leadership the team has grown from two to twelve. He has been responsible for working together with other departments to introduce various processes such as Task Modelling and Complex Process Analysis, which help to promote understanding within Surpass Community organisations, identify potential pain points and ultimately maximise efficiency within existing and emerging workflows. He has also worked closely with other colleagues to implement the Surpass Accessibility Team.
During his time at BTL, Richard has put these processes into practice working on high-level projects alongside leading testing organizations including British Council, Prometric and the Scottish Qualifications Authority (SQA). However, it is his patient and supportive attitude, and a willingness to listen and embrace new ideas from his team, which has made him instrumental to key integration and development projects across the Surpass Community.

Join Richard for his “Ignite” Session: The Democratisation of the User Experience
Find out more at eatpconference.eu.com

Ian Brumfitt
Ian Brumfitt, Senior Account Manager

Talk to me about: Migration | Implementation | Contact Ian

Ian represents our Account Management team and specializes in migration and implementation.

Certified in ITIL and PRINCE2, Ian has managed a multitude of large projects for Surpass Users in the past 10 years. He is currently responsible for managing the strategic partnership between BTL and Prometric, overseeing the migration to Surpass as the primary test driver in their expansive Test Center Network.

Pre-book your demo of Surpass

We look forward to showing you Surpass. Kindly fill out the form below and one of our team members will be in touch.
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What Our Clients Say

“BTL is very responsive to inquiries and always willing to discuss alternatives and possible solutions to ensure each Client is provided the necessary features to drive a satisfactory Candidate experience. ”


“When we saw Surpass we were really excited about it! It was a fully web-based solution. It didn’t require that users install anything on their machines, so that made it much easier to use and all the features were designed to be intuitive. Without any formal training, an item author could go in and start using Surpass to create items. That was really a key reason why we selected BTL. ”

The National Board of Medical Examiners (NBME)

“BTL has developed a stable and reliable product that is flexible and easy to use. ”

Oxford Cambridge and RSA (OCR)

“BTL are flexible and sensitive to end user needs; they have developed a unique assessment tool in the Advanced Question Type, combining the functionality of word-processing and computational aspects of spread sheeting. BTL works hard to meet the customer's suggested improvements and changes and can be relied upon to work with both customer and end-user feedback to improve the product.”

The Institute of Chartered Accountants in England and Wales (ICAEW)

“Our external members benefit by having a tool that gives them the ability to see the item online, to be able to get real-time updates on how that item is progressing through the life cycle, along with being able to see how the item would be rendered and seen by the examinee when they would take that particular exam. So, it’s extremely important for them to be able to see how that item that they are creating would be seen. ”

The National Board of Medical Examiners (NBME)

“Helpdesk is good at responding and support is second to none if issues arise.”

Robert Gordon University

“The system itself looks good and is intuitive to use, especially in comparison to other systems I have seen.”

The Royal College of Pediatrics and Child Health (RCPCH)

“Always available by call or email and genuinely provide quick support which was particularly helpful when I first moved into my current role.”


“We collaborate on many levels, whether that be them providing us with information to help train our users, or adding new features to Surpass to support the unique requirements of new clients that want to work NBME. That collaboration is ongoing and we’re constantly feeding more information back to BTL, so they can improve our products to better meet our current and future client needs.”

The National Board of Medical Examiners (NBME)

“Offers a coherent one-stop-shop provision for assessment purposes allowing for a manageable interface for both center needs and system users. ”

Scottish Qualifications Authority (SQA)

“They involve the user much more than other suppliers. It gives us the opportunity to give feedback on developments in a very early stage.”

Windesheim University of Applied Sciences

“Good product - the best on the market, innovative - willing and able to try new things and push the envelope of what the product can do, customer focussed developments - responsive to customer needs.”

Assessment and Qualifications Alliance (AQA)

“The APIs are vital for us to be able to integrate with our downstream legacy systems. It provides a high-level of security, it reduces the manual work needed to get information in and out of the systems, and we wouldn’t be able to do all of our processes and administer an exam without having an API integration with our systems. ”

The National Board of Medical Examiners (NBME)